Subscription consumer information
Text version: 2026-10-22-draft-2
This overview forms part of the pre-contract information and must be available before a binding order. Essential features, price and term must additionally be highlighted immediately before the paid order.
- Service
- Fiftis Premium: a digital service for online group polls.
- Features
- Up to ten options per Premium poll, availability during paid access, closing/reopening voting, CSV export, duplication and a results email on closing.
- Total price
- Intended: EUR 2.00 per billing month, including any applicable taxes. No setup or Fiftis transaction fees. International tax implementation is still pending.
- Billing
- Monthly in advance through Stripe, using the methods displayed at final checkout. No delivery charges or deposit.
- Term
- Indefinite subscription, automatically renewing for one billing month at a time. Initial commitment: one paid billing month. No longer minimum term.
- Cancellation
- At any time, effective at the end of the current paid billing period, without an additional notice period. Notice must be received before that period ends; the specific date is shown in your account. Use subscription management in your profile or an unambiguous statement to the provider, such as email.
- Activation
- This offer starts immediately after confirmed payment. A separate express request for early performance is required before ordering. Without it, no order is sent to Stripe. The right of withdrawal remains in place.
- Withdrawal
- Consumers generally have 14 days from contract formation. A proportional charge for early performance requires the legally required information and an express request.
- End of access
- Older Premium polls become unavailable when access ends. At most, the original 24-hour window remains. A new subscription does not restore expired rounds. Export CSV results beforehand.
- Statutory remedies
- Statutory rights concerning digital services apply. Necessary functional and security updates are provided during the agreed supply period. No additional voluntary guarantee is offered.
- Technical requirements
- An up-to-date browser with JavaScript, cookies and local storage; an internet connection for accounts, online polls and payments. CSV files can be opened with suitable spreadsheet software. Offline features require browser support for IndexedDB, cache and service workers, plus initial online preparation.
- Contract language
- German or English, as selected when ordering.
- Contract storage
- Confirmation including the contract content and text version is intended to be sent by email on a durable medium. The website displays the current text; permanent retrieval of older contracts through your account is not promised. Confirmation delivery still needs implementation.
- Complaints
- Contact the provider below. The alternative dispute resolution statement must be completed before sales begin.
Provider and complaints contact
Lukas Kubica
Heiligenstädterstraße 139
1190 Wien
Österreich / Austria
Ordering and correcting errors
Sign in, select Premium and review your details and plan at checkout before submitting. You may correct your details or return to the app. Only the final order, clearly labelled as creating a payment obligation, is binding. Premium is activated after confirmed payment. A corresponding delayed activation process must be implemented for service starting after the withdrawal period.
There is no additional premium-rate support number. Telephone and internet costs depend on your telecommunications agreement.